Listening errors are most likely to arise when:
A) there are signposts and instructions.
B) important points are repeated.
C) discussions are well-organized.
D) topics are controversial.
E) you-attitude is used.

Question

Quizplus · Accepted Answer

Listening errors also can result from being distracted by one's own emotional response, especially when the topic is controversial. Listeners have to be aware of their emotional responses so that they can clarify the speaker's intent and also allow time for cooling off, if necessary.

Listening Errors Are Most Likely to Arise When