Jennifer Reese needs to write to her client,Mark Lewis,about new requirements for a project.She has recently got to know that Mr.Lewis' mother passed away and in her letter empathizes with the client saying,"I am sorry to hear about your mother's death." What does the sentence indicate?
A) Lacks you-attitude because it begins with the word "I"
B) Lacks you-attitude because it talks about the writer's emotion
C) Shows good you-attitude because it focuses on the writer's emotions
D) Shows good you-attitude because it empathizes with the reader
E) Lacks you-attitude because it does not focus on the reader's needs

Question

Quizplus · Accepted Answer

In most business situations, one's feelings are irrelevant and should be omitted. However, it is appropriate to talk about your own emotions in a message of congratulations or condolence.

Jennifer Reese Needs to Write to Her Client,Mark Lewis,about New