Achieving superior responsiveness to customers through improving quality and efficiency:
A) often requires a change in organizational culture.
B) makes employees' jobs less demanding.
C) can usually be accomplished within one year.
D) is easy for managers,but hard on employees.
E) is a panacea for industrial ills.

Question

Quizplus · Accepted Answer

Achieving superior responsiveness to customers through quality and efficiency often requires a profound shift in management operations and in the culture of an organization.

Achieving Superior Responsiveness to Customers Through Improving Quality and Efficiency