Question 1

Jim,a marketing manager,has had extensive experience as a product line manager.He advises a subordinate on a marketing plan.We say that Jim has which type of power in this situation?

Accepted Answer

Expert power is based on the special knowledge,skills,and expertise that a leader possesses.

Question 2

Stacy has the power to fire Jan for violating the company's sexual harassment policy.Stacy has:

Accepted Answer

Coercive power is the ability of a manager to punish others.

Question 3

Applebee's gives its serving staff the authority to give a free appetizer or dessert to a customer who has had to wait a long time for service.This represents which type of transfer of authority to the gate agent?

Accepted Answer

Empowerment is the expansion of employees' knowledge,tasks,and decision-making responsibilities.

Question 4

Andrew Grove,CEO of Intel,holds a Ph.D.in chemical engineering and is very knowledgeable about the microprocessors that Intel produces.He advises an R&D scientist about a possible new product idea.Which type of power do we say Grove has?

Accepted Answer

Expert power is based on the special knowledge,skills,and expertise that a leader possesses.

Question 5

When a manager negotiates with his superior to expand his authority to be allowed to initiate proposals for possible new product launches,we say that he has increased which type of power?

Accepted Answer

Legitimate power is the authority a manager has by virtue of his or her position in an organization's hierarchy.

Question 6

Though not a manager of any kind,Nancy has a great deal of experience in product design.She is often called on by the product managers to offer advice on new product design.It can be said that Nancy has:

Accepted Answer

Expert power is based on the special knowledge,skills,and expertise that a leader possesses.

Question 7

The power to punish others is called:

Accepted Answer

Coercive power is the ability of a manager to punish others.

Question 8

Which of the following personal characteristics is not a managerial characteristic that is included in the trait model of leadership?

Accepted Answer

Experience is not a trait or characteristic.

Question 9

Alyssa,the marketing manager for RST Consulting,has the respect and admiration of all the employees in her division.Alyssa has:

Accepted Answer

Referent power is a function of the personal characteristics of a leader;it is the power that comes from subordinates' and coworkers' respect,admiration,and loyalty.

Question 10

All of the following are examples of intangible rewards that a manager can give to a subordinate EXCEPT:

Accepted Answer

Reward power is the ability of a manager to give or withhold tangible rewards (pay raises,bonuses,choice job assignments)and intangible rewards (verbal praise,a pat on the back,respect).

Question 11

Which of the following is NOT a benefit of empowerment?

Accepted Answer

Empowerment does not decrease a manager's power.

Question 12

A factory supervisor gives the responsibility to a production worker to reject any parts that worker feels do not measure up to the required quality standards.This represents which type of transfer of authority to this production worker?

Accepted Answer

Empowerment is the expansion of employees' knowledge,tasks,and decision-making responsibilities.

Question 13

When Mark brought in a large client for the bank,Dan gave Mark a significant bonus.What type of power was Dan using?

Accepted Answer

Reward power is the ability of a manager to give or withhold tangible rewards (pay raises,bonuses,choice job assignments)and intangible rewards (verbal praise,a pat on the back,respect).

Question 14

As Regional Manager,Melissa has the power to hire an assistant regional manager for the office.Melissa has _________ power.

Accepted Answer

Legitimate power is the authority a manager has by virtue of his or her position in an organization's hierarchy.

Question 15

Ford Motor Co.gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process.This would be an example of what type of transfer of authority to these workers?

Accepted Answer

Empowerment is the expansion of employees' knowledge,tasks,and decision-making responsibilities.

Question 16

Which of the following is NOT an example of a tangible reward a manager can give an employee?

Accepted Answer

Reward power is the ability of a manager to give or withhold tangible rewards (pay raises,bonuses,choice job assignments)and intangible rewards (verbal praise,a pat on the back,respect).

Question 17

Which model of leadership is based on the premise that effective leaders possess personal qualities that set them apart from ineffective leaders?

Accepted Answer

The trait model of leadership focused on identifying the personal characteristics that cause effective leadership.

Question 18

The ability of a manager to give or to withhold rewards to subordinates is known as:

Accepted Answer

Reward power is the ability of a manager to give or withhold tangible rewards (pay raises,bonuses,choice job assignments)and intangible rewards (verbal praise,a pat on the back,respect).

Question 19

Which type of power is based on the specialized knowledge and skills of the leader?

Accepted Answer

Expert power is based on the special knowledge,skills,and expertise that a leader possesses.

Question 20

The power of a leader that comes from the respect and loyalty of subordinates is known as:

Accepted Answer

Referent power is a function of the personal characteristics of a leader;it is the power that comes from subordinates' and coworkers' respect,admiration,and loyalty.

Quiz 14: Leadership

Jim,a marketing manager,has had extensive experience as a product line manager.He advises a subordinate on a marketing plan.We say that Jim has which type of power in this situation?

Stacy has the power to fire Jan for violating the company's sexual harassment policy.Stacy has:

Applebee's gives its serving staff the authority to give a free appetizer or dessert to a customer who has had to wait a long time for service.This represents which type of transfer of authority to the gate agent?

Andrew Grove,CEO of Intel,holds a Ph.D.in chemical engineering and is very knowledgeable about the microprocessors that Intel produces.He advises an R&D scientist about a possible new product idea.Which type of power do we say Grove has?

When a manager negotiates with his superior to expand his authority to be allowed to initiate proposals for possible new product launches,we say that he has increased which type of power?

Though not a manager of any kind,Nancy has a great deal of experience in product design.She is often called on by the product managers to offer advice on new product design.It can be said that Nancy has:

The power to punish others is called:

Which of the following personal characteristics is not a managerial characteristic that is included in the trait model of leadership?

Alyssa,the marketing manager for RST Consulting,has the respect and admiration of all the employees in her division.Alyssa has:

All of the following are examples of intangible rewards that a manager can give to a subordinate EXCEPT:

Which of the following is NOT a benefit of empowerment?

A factory supervisor gives the responsibility to a production worker to reject any parts that worker feels do not measure up to the required quality standards.This represents which type of transfer of authority to this production worker?

When Mark brought in a large client for the bank,Dan gave Mark a significant bonus.What type of power was Dan using?

As Regional Manager,Melissa has the power to hire an assistant regional manager for the office.Melissa has _________ power.

Ford Motor Co.gives assembly-line workers the authority to shut down the production line whenever they believe that there is a quality defect in the production process.This would be an example of what type of transfer of authority to these workers?

Which of the following is NOT an example of a tangible reward a manager can give an employee?

Which model of leadership is based on the premise that effective leaders possess personal qualities that set them apart from ineffective leaders?

The ability of a manager to give or to withhold rewards to subordinates is known as:

Which type of power is based on the specialized knowledge and skills of the leader?

The power of a leader that comes from the respect and loyalty of subordinates is known as: