What would be the best advice for a nurse caring for patients who have complained about their treating physician?

Question

Quizplus · Accepted Answer

As a nurse, it is important to listen to patients who have complaints about their treating physician. However, it is not appropriate to agree with them, steer the conversation away, tell them they are wrong, or ignore their comments. Instead, the nurse should listen carefully to the patient's concerns and ensure that the comments are communicated to the physician. This helps to maintain trust and open communication between the patient, nurse, and physician, which is crucial for providing high-quality, patient-centered care.

What Would Be the Best Advice for a Nurse Caring