A service blueprint is especially useful when service is delivered by a __________.
A) Individual service provider
B) Team of service providers
C) Service provider who has high dollar clients
D) Service provider who values profit more than service
E) None of the above

Question

Quizplus · Accepted Answer

A service blueprint is especially useful when service is delivered by a team of service providers as it helps in identifying roles, responsibilities, and communication channels between different service providers to deliver a seamless and coordinated service experience.

A Service Blueprint Is Especially Useful When Service Is Delivered