Some companies like Ford, BMS, and Mercedes-Benz use __________ to get customer focused ideas for product improvements.

Question

Quizplus · Accepted Answer

User group bulletin boards allow for continuous feedback and interaction with customers, allowing companies to gather ongoing insights into product improvements. Large scale mail surveys and one focus group per year may provide limited and less accurate information, while social scientists studying trends may not provide specific customer-focused information.

Some Companies Like Ford, BMS, and Mercedes-Benz Use __________ to Get