Question 1

Self-reinforcement can potentially minimize stress by:

Accepted Answer

Personal goal setting and self-reinforcement can reduce the stress that people experience when they enter new work settings. Self-reinforcement is a way of changing stress perceptions.

Question 2

Which of the following reduces stress by withdrawing from the stressor?

Accepted Answer

Temporarily withdrawing from stressors is the most frequent way that employees manage stress. Vacations and holidays are important opportunities for employees to recover from stress and reenergize for future challenges. Sabbaticals also result in happier, healthier employees.

Question 3

To ward off stress,a film director likes to have a good laugh.When under pressure,the director will crack jokes and ensure everyone has a good laugh during the hard work.These actions mainly reduce stress:

Accepted Answer

A way to manage stress is to help employees improve their self-concept so that job challenges are not perceived as threatening. Research also suggests that some (but not all) forms of humor can improve optimism and create positive emotions by taking some psychological weight off the situation. Since the director used humor to reduce stress, it is a way of changing stress perceptions.

Question 4

Briefly describe the five ways of managing work-related stress.

Accepted Answer

The answer of Briefly describe the five ways of managing...

Question 5

Jake tells you that he is feeling very stressed.Based on your knowledge of the general adaptation syndrome,what information would you ask for or look for to determine what stage of stress Jake is experiencing?

Accepted Answer

The answer of Jake tells you that he is feeling...

Question 6

Identify and explain two reasons why employee involvement tends to increase organizational commitment.

Accepted Answer

The answer of Identify and explain two reasons why employee...

Question 7

Which of these stress management activities helps employees improve their perceived ability to cope with the stressor and possibly remove the stressor?

Accepted Answer

Social support potentially (but not always) improves a person's optimism and self-confidence, because support makes people feel valued and worthy. It also provides information to help the person interpret, comprehend, and possibly remove the stressor.

Question 8

Three employees believe that their pay is too low.One of them quits,the second complains to management about the low pay,and the third does nothing.Explain why these employees engaged in different behaviors even though they held the same belief about their pay checks.

Accepted Answer

The answer of Three employees believe that their pay is...

Question 9

Tai was overjoyed when she learned that she would be promoted to a position with higher responsibility and pay.However,even before hearing about the promotion,she believed that the regional manager who made the promotion decision was fair-minded.Use the emotions,attitudes,and behavior model to explain how Tai's emotions and beliefs influence her positive feelings towards the regional manager.

Accepted Answer

The answer of Tai was overjoyed when she learned that...

Question 10

What is emotional labor? What types of jobs involve emotional labor?

Accepted Answer

The answer of What is emotional labor? What types of...

Question 11

Briefly explain and distinguish between the two forms of organizational commitment.

Accepted Answer

The answer of Briefly explain and distinguish between the two...

Quiz 4: Workplace Emotions, Attitudes, and Stress