It is reasonable to conclude from recent surveys that nearly all employees in Canada are very satisfied with their jobs.
Correct Answer:
Verified
Q24: Employees experience less stress from emotional labour
Q28: Emotional dissonance is most common where emotional
Q30: Jobs require more emotional labour when employees
Q31: Emotional labour may result in stress and
Q35: Emotional intelligence refers to the ability to
Q37: Emotional dissonance refers to the conflict experienced
Q49: Three dimensions of emotional intelligence are cognitive
Q52: The four dimensions of emotional intelligence form
Q54: Emotional intelligence tends to increase with age.
Q58: Emotional intelligence is a set of abilities
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