In which step of the five-step decision-making framework does a manager compare actual performance to targeted performance on the balanced scorecard?

Question

Quizplus · Accepted Answer

Step 5 of the decision-making framework involves implementing the decision, evaluating performance, and learning from the experience. This is where a manager would compare actual performance to targeted performance on the balanced scorecard to assess whether the decision was successful in achieving the desired outcomes.

In Which Step of the Five-Step Decision-Making Framework Does a Manager