Because she beat her goal this year by nearly 30 percent,Lori has been telling everyone in the sales department of her incredible skill as a salesperson.But last year when she didn't even reach her goal,she said her failure was due to the poor economy.Lori provides an example of

Question

Quizplus · Accepted Answer

Lori's behavior demonstrates self-serving bias, as she takes credit for exceeding her goals but blames external factors for falling short in the previous year. This bias involves individuals attributing their successes to internal factors (such as their abilities) and their failures to external factors (such as luck or circumstance).

Because She Beat Her Goal This Year by Nearly 30