Amy is a package delivery service manager.She is interested in implementing ___________,the management philosophy pioneered by Frederick W.Taylor and Frank and Lillian Gilbreth,which scientifically studies work methods to improve the productivity of individual workers.In this particular case,Amy will study the routes that drivers take through a congested to city in order to identify ways that delivery staff can make the most deliveries in each two-hour period.
A)human relations management
B)scientific management
C)quantitative management
D)contingency management
E)management science

Question

Quizplus · Accepted Answer

The description gives clear indications of the principles of scientific management, which aims to improve the efficiency of individual workers through scientific analysis of work processes. The focus on studying routes and identifying ways to increase productivity aligns with this philosophy.

Amy Is a Package Delivery Service Manager