Which perspective links the critical success factors of the other perspectives and ensures an environment that supports and allows the objectives of the other perspectives to be achieved?
A) Financial perspective
B) Learning and growth perspective
C) Internal business perspective
D) Customer perspective

Question

Quizplus · Accepted Answer

The Learning and Growth perspective is focused on the intangible assets of an organization, particularly human capital, information capital, and organizational capital. It supports the objectives of the other perspectives by ensuring that the organization's environment fosters continuous improvement and innovation, provides the necessary training and tools for employees, and maintains an infrastructure that allows for the efficient achievement of financial, customer, and internal business process objectives. This perspective is crucial for long-term success and competitiveness.

Which Perspective Links the Critical Success Factors of the Other