A value chain typically consists of five primary activities that can directly provide value to customers.The activities that help to provide post-sale support to customers represent
A)service.
B)outbound logistics.
C)marketing and sales.
D)operations.

Question

Quizplus · Accepted Answer

The activities that help to provide post-sale support to customers fall under the category of service, which is one of the primary activities in the value chain. Outbound logistics are concerned with delivering the product to the customer, marketing and sales are about creating demand for the product, and operations include activities like manufacturing and production.

A Value Chain Typically Consists of Five Primary Activities That