Which of the following is NOT a strategy-level decision?
A)Price setting
B)Sales return and warranty policies
C)Provision of customer credit facilities
D)Selecting goods delivery method

Question

Quizplus · Accepted Answer

Selecting goods delivery method is an operational-level decision, not a strategy-level decision. Strategy-level decisions involve high-level choices that affect the entire organization's direction and goals, while operational-level decisions deal with day-to-day activities to carry out the strategy. Pricing setting, sales return and warranty policies, and provision of customer credit facilities are all strategy-level decisions that directly impact the organization's financial performance and competitive position.

Which of the Following Is NOT a Strategy-Level Decision