Which of the following would NOT be included in order-getting costs?
A)marketing costs
B)customer service costs
C)advertising
D)salaries of sales personnel

Question

Quizplus · Accepted Answer

Order-getting costs are the costs associated with acquiring new customers or securing sales from existing customers. Customer service costs, on the other hand, are associated with retaining existing customers and ensuring their satisfaction. Therefore, customer service costs would not be included in order-getting costs.

Which of the Following Would NOT Be Included in Order-Getting