Dysfunctional employee behavior in response to implementation of a new computerized information system is likely to be the result of
A)poor human resource policies.
B)lack of communication and training.
C)weak system controls.
D)inadequate compensation policies.

Question

Quizplus · Accepted Answer

The implementation of a new computerized information system often requires changes in how employees carry out their work. If they are not adequately communicated to about these changes or given adequate training, they may exhibit dysfunctional behavior in response. This may include resistance, errors, or even sabotage. The other options offered are also important factors that can impact employee behavior but are less directly related to the implementation of the new system.

Dysfunctional Employee Behavior in Response to Implementation of a New