Which of the following is a difference between stress and rapport?
A) Stress negatively impacts the ability to listen, whereas rapport negatively impacts the ability to think clearly.
B) Stress inhibits effective communication, whereas rapport allows the interview to evolve without hostility.
C) Stress increases the quality of witness remembrance, whereas rapport inhibits effective communication.
D) Stress is a positive factor in the communication process, whereas rapport is a negative factor.

Question

Quizplus · Accepted Answer

Stress and rapport are both factors that can impact communication, but they have different effects. Stress can inhibit effective communication by making people feel anxious or defensive, whereas rapport can help create a sense of ease and trust that promotes open communication. Option A is incorrect because stress can also negatively impact the ability to think clearly, especially if it is severe. Option C is also incorrect because stress can impair memory recall, whereas rapport can help witnesses feel more comfortable sharing information. Option D is incorrect because stress is generally considered a negative factor in communication, although some level of stress may be necessary to motivate people to engage in communication.

Which of the Following Is a Difference Between Stress and Rapport