crowded aisles in retail stores at holiday time may cause shoppers to lose patience and decide on their purchases with far less thought than they otherwise would due to being uncomfortable.This situation is most closely related to which of the following situational influences?
A) purchase task
B) social surroundings
C) physical surroundings
D) temporal effects
E) spatial surroundings

Question

Quizplus · Accepted Answer

Physical surroundings refer to the environment in which the purchase decision takes place, including aspects such as store layout, ambiance, and crowding. In this situation, the crowded aisles in retail stores are influencing the shoppers' purchase decisions, which can cause them to feel uncomfortable and lose patience, leading them to make snap decisions rather than carefully considering their options.

Crowded Aisles in Retail Stores at Holiday Time May Cause