The customer order business management process begins when a
A) customer order is entered into the system.
B) customer order is shipped.
C) customer invoice is generated and sent to the customer.
D) potential customer makes an inquiry or requests a quotation.

Question

Quizplus · Accepted Answer

The customer order business management process begins with a potential customer making an inquiry or request for a quotation. This is the first step in the sales process, which may ultimately lead to the customer placing an order. Once an order is placed, it can be entered into the system, processed, shipped, and invoiced. But the initial step is always the inquiry or quotation request from the customer.

The Customer Order Business Management Process Begins When a