In evaluating the business perspective under the balanced scorecard approach, possible measures that could be employed are:

Question

Quizplus · Accepted Answer

All of the choices are relevant measures in evaluating the business perspective under the balanced scorecard approach. Percentage of production completed which meets the set standards and percentage of systems automated are measures of efficiency, while production days lost is a measure of productivity or downtime. Using a combination of these measures provides a more comprehensive evaluation of the business perspective.

In Evaluating the Business Perspective Under the Balanced Scorecard Approach