Mini Sales and Maxi Sales are two of the largest mail order companies in Canada. Given below is selected information for these two companies for 20X2 and 20X3. Required:
a. Compute the 20X2 and 20X3 productivity measures in terms of customer orders per employee for Mini Sales and Maxi Sales.
b. Compare the change in productivity between 20X2 and 20X3 for Mini Sales and Maxi Sales. Do you note any problem areas?
Correct Answer:
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20X2: 4,600,000/500 = 9,20...
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