3-45 Insurance companies have resisted the investment in technology that banks and other financial service firms have pursued.

Question

Quizplus · Accepted Answer

This statement is false. Insurance companies have also invested in technology to improve their operations and offer better services to their customers. Examples include the use of AI for risk assessment, mobile apps for claims processing, and online portals for customer self-service. Some insurance companies have also partnered with fintech startups to enhance their digital capabilities.

3-45 Insurance Companies Have Resisted the Investment in Technology That