In a balanced scorecard, which of the following is a key performance indicator of the financial perspective?
A)hours of employee training
B)number of warranty claims
C)percentage of market share
D)return on investment

Question

Quizplus · Accepted Answer

Return on investment is a measure of the financial performance of a company and reflects the amount of profit earned in relation to the amount of capital invested. It is one of the key financial indicators in a balanced scorecard. The other options are related to customer perspective (B and C) and learning and growth perspective (A).

In a Balanced Scorecard, Which of the Following Is a Key