To evaluate the performance of an investment center, a business needs key performance indicators that measure:
A)manufacturing efficiency and product defect rate.
B)operating income and efficient use of assets.
C)customer satisfaction and market share.
D)generation of sales revenues and control of operating expenses.

Question

Quizplus · Accepted Answer

Key performance indicators that measure operating income and efficient use of assets are important for evaluating the performance of an investment center. This indicates how well the center is generating profits and utilizing its resources to create value. Manufacturing efficiency and product defect rate, customer satisfaction and market share, generation of sales revenues, and control of operating expenses are also important, but not as relevant to evaluating the performance of an investment center specifically.

To Evaluate the Performance of an Investment Center, a Business