The costs incurred when poor quality goods or services are detected and corrected before delivery to customers are called ________ costs.
A) appraisal
B) external failure
C) prevention
D) internal failure
Correct Answer:
Verified
Q217: Which of the following is true about
Q218: External failure costs occur when poor-quality goods
Q219: Which term listed below describes a system
Q220: Quality-related costs generally fall into four different
Q221: Managers who practice total quality management
A)invest more
Q223: Which of the following is an example
Q224: The cost of training quality control supervisors
Q225: Costs incurred in detecting poor quality goods
Q226: On a Cost of Quality report, which
Q227: The costs incurred when poor quality goods
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