The manager at Cyber Merchandising provided the following Cost of Quality Report to the managers at the quarterly meeting.
The manager at Cyber Merchandising reported that the percentage of total costs to quality incurred in each cost category. Which cost of quality in the Costs of Quality Report are the highest expenditures at the firm? Rank the cost of quality in order from the lowest percentage cost of quality to the highest percentage cost of quality category. What can the manager at Cyber Manufacturing do to reduce the costs spent on the total internal failure costs?
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