Employee satisfaction would be an example of measuring which perspective of the balanced scorecard?
A)Financial
B)Customer
C)Learning and growth
D)Internal business

Question

Quizplus · Accepted Answer

Employee satisfaction falls under the Learning and Growth perspective of the balanced scorecard, as it focuses on the development and well-being of employees to ultimately improve performance and achieve strategic goals. The Financial perspective is focused on financial outcomes, the Customer perspective is focused on customer satisfaction and loyalty, and the Internal Business perspective is focused on improving internal processes and operations.

Employee Satisfaction Would Be an Example of Measuring Which Perspective