Consider the following short case as you respond to the question: Amanda is a partner in a CPA firm; she supervises a staff of ten professionals, some of whom are already licensed CPAs and some of whom are still working toward licensure.She is responsible for audits of independent bookstores in California, Nevada and Arizona.Amanda is concerned that the less experienced professionals she supervises are repeating the mistakes she and the more experienced professionals on her team made when they began auditing.She therefore wants to create a knowledge management system.In assigning personnel to a specific audit team, Amanda normally has one licensed CPA working with a professional who is not yet licensed, thus cutting down on information overload due to:
A)Organizational design.
B)Poor use of information technology.
C)Both organizational design and poor use of information technology.
D)Neither organizational design nor poor use of information technology.

Question

Quizplus · Accepted Answer

Amanda's concern is related to organizational design, specifically the training and development of less experienced professionals. She wants to establish a knowledge management system to share best practices and avoid repeating mistakes. Her strategy of pairing a licensed CPA with a non-licensed professional also reflects a deliberate organizational design. Poor use of information technology is not mentioned as a factor in the case.

Consider the Following Short Case as You Respond to the Question