The basic principles of business process management discussed in the text include all of the following except:
A)Always use information technology in BPM projects.
B)Hire people who can see the "big picture."
C)Communicate early; communicate often.
D)Understand how business processes support organizational strategy.

Question

Quizplus · Accepted Answer

The basic principles of business process management include hiring people who can see the "big picture," communicating early and often, and understanding how business processes support organizational strategy. However, using information technology is not always a necessity in BPM projects and may depend on the specific needs of the organization.

The Basic Principles of Business Process Management Discussed in the Text