One of the basic principles of business process management discussed in the text states: "When using consultants, make sure the task is well defined, with specific deliverables defined by the company." Which of the following actions applies that principle?
A)Requiring a consultant to prepare and submit a budget before starting work on the BPM project.
B)Dividing the project into phases with firm deadlines.
C)Both requiring a consultant to prepare and submit a budget before starting work on the BPM project and dividing the project into phases with firm deadlines.
D)Neither requiring a consultant to prepare and submit a budget before starting work on the BPM project nor dividing the project into phases with firm deadlines.

Question

Quizplus · Accepted Answer

Requiring a consultant to prepare and submit a budget before starting work on the BPM project helps to ensure that the task is well defined and that the specific deliverables are agreed upon by both parties. Dividing the project into phases with firm deadlines also helps to ensure that the task is well defined and that specific deliverables are established. By breaking the project down into smaller, manageable phases with clear deadlines and objectives, the company can track progress and ensure that the consultant is meeting the established goals. Therefore, both actions apply the principle of defining the task and establishing specific deliverables.

One of the Basic Principles of Business Process Management Discussed