Charlie is a partner in a CPA firm.He wants to make some changes to the company's hiring practices, but is concerned current employees will lack the motivation to do so.Which of the following tools should Charlie use to address those problems?
A)COSO's enterprise risk management framework and expectancy theory
B)Expectancy theory and generalized model of business process management
C)COSO's enterprise risk management framework and generalized model of business process management
D)Expectancy theory and the steps in the accounting cycle

Question

Quizplus · Accepted Answer

The best choice to address Charlie's concerns would be to use Expectancy theory and the generalized model of business process management. Expectancy theory focuses on how to motivate employees by linking effort to performance and rewards. The generalized model of business process management provides a framework for analyzing and improving business processes, which can be useful in identifying areas where changes are needed and motivating employees to make those changes. The other options, while useful in other contexts, are not as directly applicable to Charlie's situation.

Charlie Is a Partner in a CPA Firm