A management control system should have all of the following characteristics, EXCEPT
A)it should motivate employees.
B)it should be closely aligned to organizational goals and objectives.
C)it should provide information for individual managers for decision making.
D)it should motivate managers.
E)it should always focus on customer satisfaction.

Question

Quizplus · Accepted Answer

While customer satisfaction is important for the success of the organization and should be a key focus, it is not a characteristic that a management control system must have. The other characteristics listed are essential for effective management control.

A Management Control System Should Have All of the Following