Which of the following statements is FALSE?
A)A centralized structure does not empower employees to handle customer complaints directly.
B)A decentralized structure forces top management to lose some control over the organization.
C)Decentralization slows responsiveness to local needs for decision making.
D)The extent to which decisions are pushed downward, and the types of decisions that are pushed down, provide a measure of the level of centralization/decentralization in an organization.
E)Decentralization can increase motivation by allowing managers to exercise greater individual initiative.

Question

Quizplus · Accepted Answer

Decentralization actually increases responsiveness to local needs for decision making. This is because decision making is pushed down to the lower levels of the organization where employees have a better understanding of local needs and can make decisions accordingly.

Which of the Following Statements Is FALSE