Which of the following is NOT included in customer response time?
A)order delivery time
B)order manufacturing time
C)order waiting time
D)order receipt time
E)order opening time

Question

Quizplus · Accepted Answer

Order opening time is not a factor in customer response time. Customer response time typically includes the time it takes for a company to receive and acknowledge an order (order receipt time), the time it takes to manufacture or prepare the order (order manufacturing time), the time it takes for the customer to wait for the order to arrive or be ready for pickup (order waiting time), and the time it takes for the order to be delivered to the customer (order delivery time).

Which of the Following Is NOT Included in Customer Response