On-time performance is
A)the time it takes distribution to pick up an order and deliver it to the customer.
B)within 2 standard deviations of customer response time.
C)within 2 standard deviations of manufacturing time.
D)equal to customer response time, divided by the number of orders from a specific customer.
E)when the product is delivered at the time scheduled to be delivered.

Question

Quizplus · Accepted Answer

On-time performance refers to whether or not a product is delivered at the time it was scheduled to be delivered. Therefore, choice E is the correct answer. Choices A, B, C, and D are not accurate descriptions of on-time performance.

On-Time Performance Is