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A Counseling Service Records the Number of Calls to Their

Question 52

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A counseling service records the number of calls to their hotline for the last year. Plot the data and determine which forecasting technique would be best among a moving average, weighted moving average, exponential smoothing, and regression line.
 Month  Demand  Tanuary 111 February 127 March 146 April 159 May 165 Tune 165 July 178 August 182 September 191 October 208 November 223 December 228\begin{array} { | l | c | } \hline { \text { Month } } & \text { Demand } \\\hline \text { Tanuary } & 111 \\\hline \text { February } & 127 \\\hline \text { March } & 146 \\\hline \text { April } & 159 \\\hline \text { May } & 165 \\\hline \text { Tune } & 165 \\\hline \text { July } & 178 \\\hline \text { August } & 182 \\\hline \text { September } & 191 \\\hline \text { October } & 208 \\\hline \text { November } & 223 \\\hline \text { December } & 228 \\\hline\end{array}

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The plot shows a strong upward trend, so...

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