Constructive obligation
Picot Ltd. Sells goods with $ 200 with a standard return policy. The policy states customers may return goods within 30 days of purchase if defective. This policy is stated on the bill and contract; however, Picot advertises that it stands by its products 100%. In the past, they have been known to accept returns beyond the 30 day return policy. Sally made her purchase from Picot 45 days ago and now wishes to return it.
Instructions
Discuss whether Picot has an obligation to accept Sally's return. Explain your answer.

Question

Quizplus · Accepted Answer

The Answer of Constructive obligation
Picot Ltd. Sells goods with $ 200 with a standard return policy. The policy states customers may return goods within 30 days of purchase if defective. This policy is stated on the bill and contract; however, Picot advertises that it stands by its products 100%. In the past, they have been known to accept returns beyond the 30 day return policy. Sally made her purchase from Picot 45 days ago and now wishes to return it.
Instructions
Discuss whether Picot has an obligation to accept Sally's return. Explain your answer.

Constructive Obligation Picot Ltd. Sells Goods with $ 200 with a Standard