Which of the following is a key performance indicator of the financial perspective in a balanced scorecard?
A) hours of employee training
B) number of warranty claims
C) percentage of market share
D) return on investment

Question

Quizplus · Accepted Answer

The financial perspective in a balanced scorecard focuses on measuring the financial success of the organization. Return on investment (ROI) is a key performance indicator that measures the profitability of the organization's investments and can be used to evaluate the financial performance of the company. A, B, and C are not financial indicators, but they may be included in other perspectives of the balanced scorecard.

Which of the Following Is a Key Performance Indicator of the Financial