Which term below best describes the quality cost category for "cost of warranty repairs on food processors"?
A)Prevention costs
B)Appraisal costs
C)Internal failure costs
D)External failure costs

Question

Quizplus · Accepted Answer

The cost of warranty repairs on food processors represents external failure costs, which are incurred after the product has been sold and delivered to the customer. These costs arise when the product fails to meet customer expectations and must be repaired or replaced under warranty.

Which Term Below Best Describes the Quality Cost Category for "Cost