Financial Measures Alone Do Not Capture All Aspects of an Organization's

Financial measures alone do not capture all aspects of an organization's performance.Nonfinancial measures can be either qualitative or quantitative.Indicate by placing an "X" in the appropriate column whether the following nonfinancial measures are internal operating measures or customer-oriented measures and whether they are financial or nonfinancial.
$$\begin{array} { | l | l | l | l | } \hline & \textbf { Internal } & \textbf { Customer } & \textbf { Employee } \\\hline \text { Setup efficiency } & & & \\\hline \text { Inventory levels } & & & \\\hline \text { Market share } & & & \\\hline \text { Accidents per month } & & & \\\hline \text { Product defects } & & & \\\hline \text { Absenteeism } & & & \\\hline \text { Product flexibility } & & & \\\hline \text { Time to fill customer orders } & & & \\\hline \text { Manufacturing cycle time } & & & \\\hline \text { Delivery performance } & & & \\\hline\end{array}$$