Customer actions will LEAST affect:
A)customer output unit-level costs
B)customer batch-level costs
C)customer-sustaining costs
D)distribution-channel costs

Question

Quizplus · Accepted Answer

Customer actions are unlikely to affect distribution-channel costs, as these costs are primarily determined by the channel partners and the mode of distribution. The other options, including customer output unit-level costs, customer batch-level costs, and customer-sustaining costs, can be directly affected by customer actions (such as the volume and frequency of orders, customization requests, and warranty claims).

Customer Actions Will LEAST Affect