Which of the following is a difference between a diagnostic control system and an interactive control system?
A) A diagnostic control system focuses on meeting expectations, while an interactive control system focuses on standards of ethical behavior.
B) A diagnostic control system focuses on standards of ethical behavior while an interactive control system focus on meeting expectations.
C) A diagnostic control system focuses on meeting expectations, while an interactive control system focuses on organizational attention and learning on key strategic issues.
D) A diagnostic control system focuses on organizational attention and learning on key strategic issues, while an interactive control system focuses on meeting expectations.

Question

Quizplus · Accepted Answer

The key difference between diagnostic and interactive control systems is that a diagnostic control system focuses on meeting expectations by identifying areas of deviation from plans and taking corrective action, while an interactive control system focuses on organizational attention and learning on key strategic issues by encouraging communication and collaboration. Standards of ethical behavior may be a concern for both types of control systems, but it is not the defining difference between them. Therefore, option C is the correct answer as it accurately captures the difference between the two control systems.

Which of the Following Is a Difference Between a Diagnostic