________ categorizes costs related to customers into different cost pools on the basis of either different classes of cost drivers or different degrees of difficulty in determining the cause-and-effect (or benefits-received) relationships.

Question

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The statement is describing the concept of customer cost hierarchy, which involves categorizing costs related to customers into different cost pools based on different classes of cost drivers or levels of difficulty in determining cause-and-effect relationships. This allows for a more accurate and nuanced analysis of customer profitability.

________ Categorizes Costs Related to Customers into Different Cost Pools