A balanced scorecard usually contains four perspectives: customer, financial, internal business process, and learning and growth.
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Q1: The basis of a balanced scorecard is
Q2: The purpose of a balanced scorecard is
Q4: The internal business process perspective in a
Q5: An organisation's core competencies can include productivity,
Q6: Well-run organisations evaluate performance based mainly on
Q7: The nature of an organisation's strategies influences
Q8: Stakeholders in the strategic decision making process
Q9: Learning and growth measures, if incorporated in
Q10: Successful organisations communicate their vision, strategies, goals,
Q11: Once balanced scorecard measures have been chosen,
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