Customer relationship management initiatives use technology to coordinate all:
A)inventory management activities.
B)production activities.
C)customer-facing activities.
D)research activities.

Question

Quizplus · Accepted Answer

Customer relationship management initiatives aim to coordinate and streamline all customer-facing activities, such as sales, marketing, customer service, and support. The use of technology helps in managing customer interactions, data analysis, and improving customer experience. Inventory management, production, and research activities are not directly related to managing customer relationships.

Customer Relationship Management Initiatives Use Technology to Coordinate All