Key success factors are geared to improving customer satisfaction.

Question

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Key success factors are tools, strategies, or elements that are necessary for achieving success in a particular business or industry. Customer satisfaction is a crucial factor for the success of any business, as it leads to loyal customers, repeat business, and positive word-of-mouth recommendations. Therefore, improving customer satisfaction is a key success factor for most businesses.

Key Success Factors Are Geared to Improving Customer Satisfaction