The act of simply measuring and reporting information:
A)has no effect on employee behaviour.
B)focuses the attention of employees on those processes.
C)disproves the saying 'What gets measured gets managed'.
D)diverts employee's attention to other activities.

Question

Quizplus · Accepted Answer

Measuring and reporting information can focus the attention of employees on those processes. This can create awareness of the areas that need improvement and can motivate employees to take action to improve performance. However, simply measuring and reporting information may not by itself lead to improvements in employee behavior, as it does not provide specific guidance on how to improve performance.

The Act of Simply Measuring and Reporting Information