The purpose of the balanced scorecard is BEST described as helping an organisation:
A) mobilise employee skills for continuous improvements in processing capabilities,quality and response times
B) introduce innovative products and services desired by target customers
C) develop customer relations
D) translate an organisation's mission and strategy into a set of performance measures that help to implement the strategy
Correct Answer:
Verified
Q42: _ translates an organisation's mission and strategy
Q43: Measures of the balanced scorecard's customer perspective
Q45: The balanced scorecard is said to be
Q46: A 'strategy map' is a diagram that
Q48: Identify the BEST description of the balanced
Q49: Which of the following is NOT true
Q50: Measures of the balanced scorecard's learning-and-growth perspective
Q51: Which of the following statements concerning the
Q52: Which of the following is a measure
Q56: The return-on-investment ratio is an example of
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