A tool which identifies potential causes of failures or defects is a:
A)control chart.
B)cause-and-effect diagram.
C)Pareto diagram
D)None of these answers are correct.

Question

Quizplus · Accepted Answer

A cause-and-effect diagram, also known as a fishbone diagram or Ishikawa diagram, is a tool used to identify potential causes of defects or failures in a process. It works by identifying major categories related to the problem and then breaking them down further into specific potential causes.

A Tool Which Identifies Potential Causes of Failures or Defects